Privacy Policy

Last updated: August 12, 2026

Poly White Glove Cleaning (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit polywhiteglovecleaning.com, request a quote or cleaning, contact us, or communicate with us.

Information We Collect

We may collect your name, email address, telephone number, service address, property and scheduling details, service preferences, messages, payment and transaction information, and technical information such as browser, device, IP address, and referral data.

How We Use Information

We use information to respond to inquiries, prepare quotes, schedule and provide services, send appointment and service updates, provide customer support, process payments, maintain records, improve our website and services, prevent fraud, and comply with law.

SMS Communications

If you actively select the unchecked SMS consent checkbox on our website, we may send text messages regarding quotes, scheduling, appointments, service updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to SMS is not a condition of purchase.

Mobile information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes. We may share information with service providers that help us deliver messaging, but only as necessary to provide that service and subject to appropriate protections. Text messaging originator opt-in data and consent are not shared with third parties for their own marketing.

How We Share Information

We may share information with vendors that support hosting, communications, scheduling, payment processing, analytics, and professional services; with authorities when required by law; or in connection with a business transaction. We do not sell personal information.

Data Security and Retention

We use reasonable safeguards designed to protect information. We retain information only as long as reasonably necessary for the purposes described here, our legal obligations, dispute resolution, and enforcement of agreements.

Your Choices

You may opt out of SMS at any time by replying STOP. You may request access, correction, or deletion of personal information by contacting us. Some records may be retained when required by law or legitimate business needs.

Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy periodically. The “Last updated” date identifies the current version.

Contact Us

Questions or privacy requests may be submitted through our contact form or mailed to Poly White Glove Cleaning, Orlando, Florida.